Service & Support
Velocita provides customers the ability to perform on-line inquiries – 7 X 24 X 365. Our customers can check the activation status of their devices or determine if there are any service outages by simply entering the location zip code.
Ping a device to determine if active
This service is password protected. Please email request to cts@velocitawireless.com.
http://www.velocitawireless.com/cgi-bin/ping
Check for outages for a specific zip code
This service is password protected. Please email request to cts@velocitawireless.com.
http://www.velocitawireless.com/cgi-bin/ping